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Cookie Policy

Last updated: August 2026 | Effective Date: August 15, 2026

1. What Are Cookies?

Cookies and local browser storage are small data files placed on your computer, tablet, or smartphone when you visit a website. They help the platform recognize your browser, keep you signed in, remember your preferences, and facilitate smooth real-time communication between tourists and drivers.

2. How Sululu Uses Cookies

We use cookies and local storage for the following essential purposes:

  • Authentication & Session Management (Strictly Necessary): To authenticate your identity when you log in, maintain your session across pages without requiring re-login, and securely deliver your active ride requests and driver proposals.
  • Real-Time Socket Connection: To maintain real-time bidirectional WebSocket channels (via Socket.io) for instantaneous bid alerts, trip status changes, and driver notifications.
  • Preference & User Interface: To remember your chosen travel role (Tourist or Driver), pre-selected mountain routes, and notification settings.
  • Security & Fraud Prevention: To safeguard API endpoints against automated bot submissions, spam requests, and brute-force abuse.

3. Categories of Cookies Used

Cookie / Storage KeyTypePurposeDuration
user / driverLocal StorageMaintains client-side login profile & roleUntil logout
ioSession CookieMaintains real-time WebSocket connectionSession
sululu_auth_tokenHTTP-Only / HeaderSecure API request authorizationSession / 30 Days

4. Managing Your Cookie Preferences

You can control and manage cookies through your web browser settings. Most browsers allow you to view existing cookies, delete them, or block cookies entirely.

Note: Disabling strictly necessary cookies or local storage will prevent you from logging in, receiving live driver price bids, or creating ride requests on Sululu.

5. Updates to This Policy

We may update this Cookie Policy periodically to reflect technological changes or regulatory requirements. Any modifications will be posted here with an updated effective date.

6. Contact Us

For any questions regarding our cookie practices, please contact:

Sululu Technical & Privacy Operations

Email: info@sululu.in

Helpline: +91 98160 12345